What to look for
- Fully insured — ask for proof of liability and workers' comp coverage.
- Manufacturer-certified — certified installers are trained and back stronger warranties.
- Local & established — a verifiable Houston address, phone, and recent reviews.
- Written, itemized estimate — materials, scope, timeline, and price in writing.
- Documentation — photos of the inspection and the finished work you can keep.
- A real warranty — both manufacturer (materials) and workmanship (installation).
Red flags to avoid
- Storm-chasers — out-of-town crews who appear after a hailstorm and vanish after.
- No physical address or only a cell phone and a magnetic truck sign.
- High-pressure sales or "sign today" discounts.
- Large upfront deposits before any work begins.
⚠ The #1 Texas red flag: a contractor who offers to "waive," "cover," or "eat" your insurance deductible. In Texas this is illegal — contractors who do it can be fined or jailed, and it can put your claim at risk. A trustworthy roofer never offers this.
A note on roof certifications
If you're buying or selling, a roof certification must be issued by a qualified roofing contractor or certified roof inspector — not a general home inspector, who typically only gives the roof a quick look from the ground or a ladder. A certification is a detailed, on-roof evaluation that lenders and insurers often require.
Frequently asked questions
What questions should I ask a roofer before hiring?
Ask: Are you insured (can I see proof)? Are your installers manufacturer-certified? Will I get a written estimate and a workmanship warranty? Will you document the work with photos? Where is your office?
Do I need a licensed roofer in Texas?
Texas doesn't license roofing contractors at the state level, which makes insurance, certifications, manufacturer credentials, and reviews even more important when vetting a roofer.